The debt and how it occurred One of our long term clients in the recruitment business came to us with amounts owed to them totalling almost £43,000. The total amount, consisting of many invoices from a customer of theirs who had previously paid on time and had never given any cause for concern, had accrued over […]
‘Back door hires’, ‘back door placements’, or ‘back dooring’ is a regular and frustrating occurrence for Recruiters worldwide. This is when a client engages a candidate without letting you know thus avoiding your fee. Sometimes it is a deliberate attempt to avoid payment, often it is simply poor process at the client or a misunderstanding of […]
Our client tried hard with this situation to be flexible and to work with their client but unfortunately you can’t win them all. Recruitment consultant with terms in place, introduced qualified, experienced candidates matching job description requirements perfectly. Several interviews arranged and confirmed and a successful placement follows. Invoice raised which was then not paid on […]
For a client in this example we recovered a placement fee for an introduction which was made 8 months previously. We established that a back door placement had taken place and subsequently recovered a payment against the original introduction. Following the introduction and an interview our client was told that their candidate was rejected. Sterling’s […]
Our client introduced a candidate who was rejected but then sneakily contacted and hired without their knowledge. The candidate had been employed for 8 months by the time our client became aware. They contacted the hiring company to obtain payment for the introduction without success. They contacted us and two weeks after engaging our no win […]
Our recruitment sector debt collection staff had a great result for a London based recruiter who contacted us recently after hearing about us through social media. Our client had a debtor based in Spain they thought they’d try our service with. They had literally written off collecting a settlement from the ex-client of theirs who had […]
Since the launch of HireChecker earlier this year at the Recruitment Agency Expo, recruiters using the service are discovering that back door hires are taking place at an alarming rate. A leading Manchester based recruiter managed to discover and collect on 3 back door hires within the first 3 months of using the service. HireChecker is […]
A major international recruitment company was struggling to keep on top of their outstanding invoices. The credit control department were spending too much time on older debts, distracting them from the main ledger, slowing down payments and affecting customer relationships. After testing Sterling’s commission only debt recovery service the recruitment firm decided to add the service […]