Sterling Debt Recovery is the debt collection division of Sterling Outsourcing, a business focussed on providing high quality business to business order to cash services. In 2007 Sterling took on our first recruitment sector client, a £10m turnover agency based in Central London. Since then we have developed unrivalled expertise in the sector and have focussed on this market with 75% of our debt collection business being for recruiters.

In 2017 Sterling developed our HireChecker software, the system is designed to track down back door hire cases. Back door hire placements are a growing problem for the recruitment sector, many agents track them manually which is extremely time intensive, distracts from core business and takes expertise to do successfully. Sterling were inspired to develop our own solution by the HIRABL system which led the market for several years. The concept of HIRABL was to not only track down back door hires, but to monitor HR contacts and candidates to spot future opportunities. Because of this the system became complicated, expensive to use, and focus was lost on the back door functionality. HireChecker is aimed purely at finding back door placements, is cost effective and very quick and simple to use, allowing recruiters of all sizes to keep on top of their placements.

As well as debt recovery services, Sterling provide outsourced credit control and related services with a total of 60 staff working for the business. Sterling is an international member of the Credit Services Association (link to, adhering to CSA best practice procedures and principles throughout our business.

Sterling’s clients are predominantly from the UK and US, ranging from sole trader recruiters to £500 million turnover multinationals. However, our clients’ customers can be located anywhere in the world, hence our debt recovery and credit control services are able to act globally to collect outstanding debt.

Whilst all of Sterling’s debt recovery staff are English or Irish, our main office is located in Krakow, Poland. Krakow is the largest outsourcing centre in Europe with a strong focus on Finance outsourcing. This gives us access to skilled credit control/accounts receivable experts with perfect English more cost effectively than can be achieved elsewhere, keeping our costs and overheads low, allowing us to ‘provide better service for less’.